The contents of this article were contributed by Joyce Yeoh, IQI Real Estate Negotiator & Head of Team.
Ever feel like there just aren’t enough hours in the day as a property agent?
Scheduling appointments, paperwork, marketing and following up with client can be exhausting.
But what if there was a way to boost your sales without sacrificing your time?
AI-powered chatbots are something that can help you with!
How AI Reduces Your Workload
1. Leads Trainings
Frustrated by the time-consuming nature of onboarding new property agents?
The traditional process often involves a significant “time investment” in training them industry knowledge.
However, only to see the new recruits leave shortly after, which makes you even more disappointed.
By incorporating chatbots into your training program, you can create a more efficient and engaging learning experience.
Chatbots can automatically send the learning materials and interactive quizzes to the new agents.
Most importantly, it is available 24/7 to answer their questions.
It saves your time and allows you to focus on more strategic tasks like mentoring and coaching that empowers your team.
2. Client Engagement
Forget about phone calling – who even picks up calls nowadays?
Online messaging platforms, such as WhatsApp, seem hot, but juggling messages from day to night can be a nightmare.
A missed message can mean a missed sales opportunity too.
Auto-replies from chatbots can help you to deliver ultimate fast response message, even when you are not on your phone.
There are some tips from Joyce, multi-sensory approach will attract people to continue engaging with you.
For example, sending listing’s videos, photos, messages with call-to-action and voice messages altogether.
Never too late for the property agents to embrace these communication tools in boosting the sales!
3. Appointments Scheduling
Scheduling appointments with clients sounds easy, but it is never not…
Imagine you have up to 20 groups of clients who would like to schedule appointments with you at the same time.
It will take you a lot of time to confirm everyone’s appointment details.
By using chatbots, chatbots can ask clients questions to understand their needs and the type of appointment required to increase efficiency.
Clients can schedule appointments directly by choosing a time slot from your available calendar.
Chatbots will confirm the appointment and send reminders to you and the client.
Not only that, chatbots can also help gather information from clients before you meet them in showroom, such as their preferred location, budget and date to move into the property.
4. Client Follow-Up
Some clients just stop responding after you asked them “can I make an appointment with you to explain further?”.
While follow-ups are essential, the constant chase can be time-consuming.
You can set up your chatbots to send personalized reminders to the clients who have no scheduled appointment.
Gently nudging them back to consider the exciting projects awaiting them.
Chatbots can do these tasks on behalf of you, freeing you to focus on other crucial tasks!
With the development of AI, customers no longer need to wait for a message reply from you.
Instead, they will get instant answers from chatbots instead.
Those happy customers might just convert on the spot, all thanks to your tireless AI assistant.
So, are YOU ready to unleash the power of AI chatbots on your sales force?
The contents of this article were contributed by Joyce Yeoh.
Joyce is the Head of Team in IQI Realty’s Elite Team, with 5 years of experience in real estate. She has received numerous awards for her excellent performance, such as the StarProperty All Stars Negotiator Award 2022. She is also a 3-time recipient of the IQI Rolex Achiever Award.
This info was presented in Terrific Tuesday, a comprehensive training program designed exclusively for IQI agents.
Join IQI NOW to elevate your professional expertise in real estate market!
Continue Reading:
1.Why They Buy: 6 Game-Changing Factors You Need to Know to Win Over Customers Today
2. All You Need To Know About A Good Property Agent!
3. How to Utilize the Latest Technology in Real Estate to Boost Your Productivity