Thinking of becoming a REN in Malaysia? Good news for you! You do not need to be born a “natural salesperson” who can talk non-stop like a radio DJ. But you do need the right skills.

A REN (Real Estate Negotiator) is a property salesperson who works under a licensed real estate agency. RENs are registered with BOVAEP, the Board of Valuers, Appraisers, Estate Agents and Property Managers (LPPEH in Malay).

When most Malaysians say “estate agent” or “property agent”, a REN is usually who they mean.

To be a successful estate agent, you need a mix of strong people skills, local market knowledge, sales expertise and enough legal know-how to keep clients safe.

A good REN knows how to explain, listen, negotiate, follow up, market properties, and build trust with clients who are making big life decisions.

Key Takeaways

• REN skills fall into three groups: soft skills (communication and people skills), hard skills (market, legal and digital knowledge), and work habits (discipline and organisation). You need all three to last in this career.
• A REN in Malaysia needs strong communication, negotiation, market knowledge, digital marketing, and client service skills to guide buyers, sellers, landlords, and tenants.
• Communication is the most important REN skill because property clients need clear explanations, regular updates, and honest advice before making major financial decisions.
• Digital marketing is now essential because many buyers and tenants first discover properties through listing platforms, social media, videos, and online searches.
• Malaysia adds its own layer: speaking more than one language, understanding home loans, and following Act 242 and anti-money laundering rules.
• A good REN is not just a salesperson; they are a trusted property advisor who understands people, pricing, market trends, and follow-up.
• Beginners can become successful RENs if they learn consistently, join a registered real estate agency, get proper training, and build strong daily habits.

Estimated reading time: 24 minutes

1. What Are the Most Important Skills a REN Needs in Malaysia?

A REN in Malaysia needs soft skills to work with people, hard skills to give accurate advice, and work habits to stay consistent on commission. The role is not only about showing houses or posting listings online.

A REN has to understand what clients want, clearly explain property options, manage expectations, negotiate fairly, and keep the deal moving from the first enquiry to the final decision.

A simple way to understand it is this: a real estate negotiator stands between a property and a person’s next big decision.

For a buyer, that could be their first home. For a seller, it could unlock years of property value. For a tenant, it could decide where they live for the next few years.

That is why the job needs more than confidence.

The easiest way to see the full picture is to split REN skills into three groups. Think of it as people, knowledge and discipline.

Soft Skills (People Skills)

These skills decide whether clients feel comfortable working with you.

• Communication: Speak and write clearly with buyers, sellers, landlords, lawyers and bankers, and explain offers, the SPA and tenancy terms in plain words. That includes your WhatsApp messages and listing captions.
• Active listening: Hear what the client actually needs, not just what they say first. “A condo near KL” means nothing until you know the budget, workplace and loan readiness.
• Negotiation: Persuade with facts, not pressure, so both sides reach a fair price and terms, from the deposit to the move-in date.
• Relationship building: Earn trust quickly and keep in touch after the deal. Referrals and repeat clients come from relationships, not one-off transactions.
• Empathy and patience: Stay patient and understanding. Buying or selling a home is stressful, and clients remember how you made them feel.
• Problem-solving: Keep deals moving when a loan approval is delayed, the bank valuation comes in low, or a buyer gets cold feet.
• Multilingual communication: Bahasa Malaysia and English are the baseline in Malaysia. Mandarin, Cantonese or Tamil let you serve more clients in their own language.

Hard Skills (Market, Legal and Digital Knowledge)

These skills make your advice worth listening to.

• Local market knowledge: Know recent transaction prices, rental demand, new launches and upcoming transport links, such as new MRT or LRT stations, in the areas you farm.
• Pricing sense: Estimate a realistic market price using recent transactions and comparable units. Formal valuation reports are issued by registered valuers, but a REN must still price listings sensibly.
• Home loan basics: Understand how banks assess loan eligibility and debt service ratio (DSR), and why a low bank valuation means the buyer must top up the difference.
• Property law and contracts: Understand the flow from booking fee to SPA, loan and key handover, what a tenancy agreement covers, and the rules for RENs under Act 242.
• Compliance and ethics: Handle deposits and client information honestly, and follow anti-money laundering checks such as verifying who your client is.
• Digital marketing and tech: Use listing portals, social media, video, CRM tools and, for new launches, online eSPA signing to market properties and manage deals.

Work Habits (Discipline and Organisation)

These skills keep you going when there is no fixed salary pushing you.

• Self-motivation: Find your own leads and run your own schedule. Nobody will clock you in.
• Time management: Balance viewings, client calls, paperwork and prospecting without letting follow-ups slip.
• Attention to detail: Keep appointments, return calls quickly and check every document before it goes out.
• Resilience: Handle rejection, ghosting and slow months without losing your drive.

REN Skills at a Glance, With Real Examples

This is why a property agent’s career in Malaysia is not only about “selling”. It is about becoming useful enough that clients trust your advice.

At IQI Global, this skill-building matters even more because agents work in a tech-driven real estate environment with training, digital tools, property data, project exposure, and a large professional network across Malaysia and international markets.

You don’t need every skill on day one.

You need the right place to build them. IQI RENs get structured training, free on-demand courses on IQI Academy and digital tools like IQI Atlas, with uncapped commission paid out in 5 days.

2. Do You Need Qualifications to Be a REN, or Just Skills?

You need both, but they do different jobs. The law decides who can hold a REN tag. Skills decide who lasts.

Here is the legal minimum to practise as a REN in Malaysia, based on the Malaysian Institute of Estate Agents (MIEA) and NCC course providers:

The NCC is run by Board-approved providers such as MIEA, PEPS and RISM. Since October 2024, it ends with an assessment, and only participants who pass receive the NCC certificate.

Notice what is missing. None of these requirements test whether you can negotiate, price a unit or calm a nervous buyer.

That part is on you, and it is what the rest of this guide covers.

Want to go further? These guides pick up where this one stops:

• How to become a property agent in Malaysia in 5 steps: the full registration process, costs and timeline
• Real estate agent vs negotiator: how a REN differs from a Registered Estate Agent (REA)
• A complete guide to becoming a real estate agent in Malaysia: the bigger career picture
• Real estate without a degree: why you do not need one to build a career

3. Why Is Communication the Most Important REN Skill?

Communication is the most important REN skill because clients rarely make property decisions based on information alone. They need clarity, reassurance, and someone who can explain the process in simple words.

A good REN does not talk just to impress. A good REN listens first.

For example, when a buyer says, “I want a condo near KL,” that is not enough. A skilled REN will ask about budget, workplace location, loan readiness, family needs, rental goals, lifestyle, and preferred facilities.

Without proper questions, the REN may show the wrong property and waste everyone’s time.

It is not just us saying this. In Indeed’s 2023 data on US real estate job postings, communication appeared in 28.82% of postings, making it one of the most common skills employers ask for.

Let us give you an example. Imagine Aina, a first-time buyer, asking why one condo is RM520,000 while another nearby unit is RM470,000. A weak answer would be, “This one is better.”

A stronger REN explains differences in floor level, furnishings, facilities, building age, rental demand, maintenance fees, access to the MRT, and recent transaction prices.

That is real communication. It turns confusion into confidence.

Communication also matters during difficult moments. A seller may feel their property is worth more than the market suggests. A buyer may panic when loan approval takes longer than expected.

A landlord may worry about tenant quality. In these situations, a REN needs calm words, clear updates, and good timing.

Good communication includes:

• Explaining property details without confusing terms
• Listening to what clients really want
• Giving regular updates after viewings
• Handling objections politely
• Writing clear WhatsApp messages and listing descriptions
• Knowing when to call instead of texting
• Avoiding overpromising just to close fast

Why Language Skills Matter in Malaysia

Malaysia is a multilingual market, and clients relax when you explain things in their own language.

A buyer who thinks in Mandarin may still sign an SPA written in English. A REN who can explain the key terms in both builds trust fast.

You do not need four languages. Bahasa Malaysia and English are the baseline, and every extra language, such as Mandarin, Cantonese or Tamil, widens the pool of buyers, sellers and landlords you can serve.

In short, communication skills are the bridge between property knowledge and client trust. Without them, even the best listing can feel confusing.

4. Do RENs Need Digital Marketing and Technology Skills?

Negotiation helps a REN protect client interests without turning the deal into a boxing match. A good negotiator does not simply push for the lowest or highest price.

They help both sides understand the facts, manage emotions, and reach a fair agreement.

In real estate, negotiation happens everywhere. It can involve the selling price, rental rate, deposit amount, repair requests, move-in date, furniture, tenancy terms, or payment timeline.

Sometimes, the smallest detail can decide whether a deal moves forward or collapses.

Now, combine negotiation with property market knowledge. This is where a REN becomes more valuable.

If a seller wants RM650,000 for a condo but similar units nearby are selling around RM600,000, the REN should not simply say, “Cannot sell lah.”

A professional REN explains market comparison, recent transactions, current competition, buyer demand, and realistic pricing.

Here is a simple example:

This is why market knowledge is not just about memorising numbers. It helps a REN advise with confidence.

A good REN should understand:

• Current property prices in the target area
• Rental demand and tenant profile
• New launches and subsale competition
• Nearby infrastructure and transport
• Basic property financing
• Buyer and seller behaviour
• Property investment potential
• Market trends that affect demand

This is especially important in Malaysia because property decisions can vary greatly by location.

A condo in Mont Kiara, a terrace house in Shah Alam, and a serviced apartment in Johor Bahru may attract very different buyers, budgets, and expectations.

Pricing Sense: Can a REN Value a Property?

Not officially. In Malaysia, formal valuation reports are done by registered valuers, not RENs.

But a REN still needs strong pricing sense. You should be able to pull recent transactions, compare similar units and explain a realistic price range to your client.

A seller who lists 15% above market may wait six months for zero offers. A REN who prices it right from day one saves everyone time.

Home Loan Basics: Why RENs Should Understand Financing

Plenty of property deals stall at the loan stage. You are not the banker, but you should know enough to spot trouble early.

• How banks look at a buyer’s debt service ratio (DSR) and how much they can borrow on their salary
• Why a bank valuation below the agreed price means the buyer tops up the difference in cash
• Which first-home schemes a buyer might qualify for

Here is how a valuation gap works. A buyer agrees to pay RM500,000, but the bank values the unit at RM480,000. On a 90% loan, the bank lends RM432,000, not RM450,000.

The buyer now needs RM68,000 upfront instead of RM50,000, before legal fees and stamp duty. A REN who flags this before the booking fee saves the deal, and the client’s trust.

5. What Soft Skills Help a REN Build Long-Term Client Trust?

You are not a lawyer, and you should never act like one. But you must know enough to guide clients safely.

• How a sale moves from booking fee to SPA, loan and key handover
• What a standard tenancy agreement covers
• Why only BOVAEP-registered RENs under a licensed agency can practise, as set out in the Valuers, Appraisers, Estate Agents and Property Managers Act 1981 (Act 242)
• How to handle deposits and client information honestly, including personal data under the Personal Data Protection Act 2010
• Basic anti-money laundering checks, such as verifying who your client is
• When to refer a client to a lawyer, banker or valuer instead of guessing

Knowing your limits is part of being professional. Clients trust the REN who says “let me check with the lawyer” over the one who bluffs.

Do RENs Need to Know About Anti-Money Laundering Rules?

Yes. Real estate agencies are reporting institutions under the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLA), which Bank Negara Malaysia enforces.

For a REN, that means helping your agency verify who the client is, understanding why they are buying, and flagging warning signs such as unusually large cash payments.

Our guide to AMLA for property agents in Malaysia explains the red flags to watch for.

6. What Work Ethic and Organisation Habits Keep a REN Consistent?

Yes, digital marketing is now one of the most important skills for a REN. Many buyers do not begin by calling an agent.

They begin by scrolling property portals, watching videos, searching on Google, checking social media, or asking AI tools for advice.

If the listing photo is blurry, the caption is unclear, or the REN replies too slowly, the lead may disappear faster than free kuih in the office pantry.

Digital skills help a real estate negotiator in Malaysia stand out in a crowded market.

A REN who knows how to present a property online can attract more enquiries, warm up leads faster, and build a stronger personal brand.

Here are the key digital skills a REN should learn:

Let us say Jason, a new REN, has one apartment listing. If he only uploads three dark photos and writes “Nice unit, call me”, he will struggle.

But if he creates a short video showing the balcony view, explains nearby MRT access, mentions rental demand, adds clear pricing, and follows up with interested viewers, he has a better chance of getting quality leads.

That is digital property marketing in action.

The 2026 Skill: Guiding Clients Through eSPA

Since 1 January 2026, sale and purchase agreements for new housing projects are signed online as eSPAs. Buyers verify their identity through iDsaya, the government’s digital ID app.

RENs who sell new launches should be able to walk a buyer through the app setup before signing day. Our iDsaya and eSPA guide explains each step.

This is where agency support matters. IQI Global’s PropTech ecosystem, including tools such as IQI Atlas, digital platforms, data analytics, and agent training, can help RENs manage leads, market listings, and grow their careers more efficiently.

Want those tools on your side from day one? Join IQI and become a PropTech-driven negotiator.

7. What Soft Skills Help a REN Build Long-Term Client Trust?

Client trust is the real currency of a REN career. The commission may close one deal, but trust creates referrals, repeat clients, and a long-term reputation.

The soft skills that matter most are patience, honesty, emotional intelligence, relationship-building, adaptability, and follow-up discipline.

These are not “nice to have” skills. They affect whether clients feel safe working with you.

Here is how these soft skills help a REN:

A client may forget the exact square footage of a unit, but they will remember whether the property consultant replied quickly, explained honestly, and stayed calm when things became stressful.

Customer service is especially important because property is emotional. A seller may be letting go of a family home. A buyer may be using life savings for a deposit.

A tenant may be moving closer to work or school. The REN who understands the human side of the deal will build deeper trust.

A strong REN should practise these trust-building habits:

• Reply within a reasonable time
• Do not hide important property details
• Explain risks clearly
• Follow up after viewings
• Admit when checking is needed
• Avoid pressuring clients blindly
• Keep records of conversations
• Respect client budgets
• Speak politely even when clients are difficult
• Stay professional after rejection

That last one matters. Not every lead becomes a deal. Sometimes the buyer ghosts you. Sometimes the seller changes their mind.

Sometimes the client says, “I think about it first,” and disappears into the Malaysian version of the Bermuda Triangle. A resilient REN keeps going without becoming bitter.

For quick rules of thumb, see our do’s and don’ts for real estate negotiators.

8. What Work Habits Keep a REN Consistent?

A REN needs self-motivation, time management, attention to detail and resilience to stay consistent. These habits matter because most RENs earn on commission, so your income follows your discipline.

There is no manager standing behind you every morning. If you do not prospect today, the pipeline feels empty next month.

Self-Motivation

Good RENs treat the job like running a small business. They set weekly targets for calls, listings and viewings, then track them.

Example: Farah blocks 9am to 11am every weekday for prospecting and follow-up. No viewings, no social media scrolling. That two-hour habit feeds the rest of her week.

Time Management

Viewings, calls, paperwork and prospecting all compete for the same hours. Good RENs plan the week around the tasks that bring in new business first.

Simple wins: confirm tomorrow’s viewings before you log off, and batch your follow-up messages after each round of viewings instead of replying piecemeal all day.

Attention to Detail

Small mistakes cost trust fast. A wrong built-up size in a listing, a missed viewing or a typo in the offer letter can make a client doubt everything else you say.

• Double-check unit size, price and facilities before posting
• Confirm viewings the day before
• Return calls and WhatsApp messages the same day
• Keep a simple record of every client conversation in your CRM

Resilience

Rejection is part of the job. Buyers ghost, sellers change their minds and deals collapse at the loan stage.

Resilient RENs measure progress by activity, not only by closed deals. Ten quality follow-ups a day is a win, even before the booking comes in.

This is where the right agency helps. At IQI, RENs get structured training, mentorship and tools like IQI Atlas to organise leads and follow-ups, so discipline becomes a system instead of willpower alone.

Curious how far that discipline can take you? See how much property agents really earn in Malaysia.

9. What Should Beginner RENs Learn First?

A beginner REN should first learn communication, follow-up, basic market knowledge, property viewing skills, and digital marketing. These foundational skills help new RENs build confidence before handling more complex transactions.

You do not need to know everything on day one. But you must be willing to learn every day.

Let us say Amir is 24 and has worked in customer service. He has no property background, but he knows how to speak to people, listen, stay polite, and handle complaints.

With the right training, those skills can become a strong starting point for a real estate career in Malaysia.

Your current job may have trained more REN skills than you think. See which careers transfer well into real estate.

IQI agents have made the switch from journalism, engineering, banking and even a hawker stall.

Here is a beginner-friendly learning roadmap:

The legal steps come first: the NCC and its assessment, a licensed agency and your REN tag (see the requirements above). After that, most of the learning happens on the job.

The good thing is that many REN skills can be trained. You can practise speaking, presenting, writing listings, following up, and explaining property value. What cannot be faked for long is attitude.

Training does not have to cost extra either. IQI agents can watch any course on IQI Academy, IQI’s free video training platform, anytime and on any device.

For beginners, joining the right agency can shorten the learning curve. IQI Global supports new and experienced agents through training, digital tools, project access, technology platforms, and a large real estate network.

See how IQI helps real estate negotiators grow, or let IQI take your career to the next level and join us now!

A good REN in Malaysia is not the loudest person in the room. It is the person who can communicate clearly, negotiate wisely, understand the market, use digital tools, serve clients honestly, and stay consistent when results take time.

Skills can be learned, but trust must be built daily. In real estate, people remember the REN who made a big decision feel easier, safer, and clearer.

10. Frequently Asked Questions (FAQs)

Don’t have every skill yet? Nobody does on day one. Leave your details below and we’ll show you how IQI trains new RENs, from your first viewing to your first deal.

Reference

1. Malaysia Institute of Estate Agents. (n.d.). Certified Real Estate Negotiator FAQ. Retrieved from https://www.miea.my/certified_real_estate_negotiator_faq
2. Coursera. (2026, February 13). Top 10 Real Estate Agent Skills and Qualities. Retrieved from https://www.coursera.org/articles/real-estate-agent-skills
3. Indeed. (2025, December 4). Top 50 Real Estate Agent Skills to Look for in Candidates. Retrieved from https://www.indeed.com/employers/c/info/real-estate-agent-skills
4. Tekie. (2025, February 17). 3 Essential Skills Needed as a Real Estate Negotiator. Retrieved from https://tekie.my/realestate/3-essential-skills-needed-as-a-real-estate-negotiator/
5. Ware, A. (2026, January 15). Top skills to look for when choosing a real estate agent. Best Version Media. Retrieved from https://www.bestversionmedia.com/article/2026-01-top-skills-to-look-for-when-choosing-a-real-estate-agent/
6. McGlynn. (2024, October 25). Top 10 skills real estate agents need to succeed in 2024. LinkedIn. Retrieved from https://www.linkedin.com/pulse/top-10-skills-real-estate-agents-need-succeed-2024-rh7be
7. Key Realty School by Colibri Real Estate. (2025, September 22). Top Skills Every Real Estate Agent Needs to Succeed. Retrieved from https://keyrealtyschool.com/blog/top-skills-real-estate-agent/
8. Kaplan Real Estate Education. (n.d.). Top Ten Traits of a Real Estate Agent. Retrieved from https://www.kapre.com/resources/real-estate/top-ten-traits-real-estate-agent
9. Thomas, L. (2025, January 30). Essential skills for a successful real estate agent career. Asia Internship Program. Retrieved from https://www.internsinasia.com/blog/essential-skills-for-a-successful-real-estate-agent-career
10. Arizona School of Real Estate & Business by Colibri Real Estate. (2024, September 5). 10 Critical Skills of Real Estate Agents. Retrieved from https://www.asreb.com/blog/real-estate-agent-skills/
11. Real Centre Network. (2026, April 19). These 4 Skills Can Take Your Real Estate Career To Greater Heights. Retrieved from https://realcentrenetwork.com/these-4-skills-can-take-your-real-estate-career-to-greater-heights/

The post What Skills Do You Need to Be a Real Estate Agent in Malaysia? appeared first on IQI Blog.

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You’ve explored the advantages of becoming a real estate negotiator – from incentive trips to attractive bonuses and other rewarding benefits.

Now that you’ve made the decision to begin this journey, and have chosen IQI as your preferred agency, we’re delighted to welcome you.

The process of joining is straight forward. Below are the simple steps to get started as an real estate negotiator.

To become a real estate agent in Malaysia, you need to meet the basic eligibility requirements, complete the Negotiator Certification Course (NCC), join a registered real estate firm, and obtain your REN tag from the Board of Valuers, Appraisers, Estate Agents and Property Managers (BOVAEP).

With IQI, you also get free New REN Training and sit a short exam before you start closing deals.

Steps to Become a Real Estate Agent in Malaysia

Before we walk through the process, here is the big picture.

Every real estate negotiator in Malaysia follows the same core path. No REN tag, no deal. It is that simple.

1. Check the requirements: Malaysian rules, you must be at least 18 years old, a Malaysian citizen, and hold at least SPM or an equivalent qualification. Real estate negotiators are regulated by the Board of Valuers, Appraisers, Estate Agents and Property Managers (BOVAEP) under the Valuers, Appraisers, Estate Agents and Property Managers Act 1981 (Act 242).
2. Complete your education: Attend the 2-day Negotiator Certification Course (NCC) required by BOVAEP and run by the Malaysian Institute of Estate Agents (MIEA). Without the NCC, you can’t apply for your REN tag. At IQI, you also join our 4-day New REN Training on sales, marketing and the legal basics of Malaysian property deals
3. Pass the exam: Within 24 hours of finishing New REN Training, IQI recruits take a short online exam. It checks that you’re ready for the field before you meet your first client.
4. Choose a real estate firm: Under Act 242, you can’t practise real estate on your own in Malaysia. Every REN must work under a registered firm led by a Registered Estate Agent (REA). The REA sponsors your REN registration, takes responsibility for your work and mentors you as you grow.
5. Apply for your REN tag: Submit your NCC certificate, documents and fees through your firm to BOVAEP. Once you’re approved, you get your purple REN tag with your own REN number. The tag must be renewed every year to stay valid.
6. Build your business: Market your services, grow your personal brand on social media, and generate leads to build a steady client network.

Good to know: In Malaysia, only Registered Estate Agents hold the licence to run an agency. As a REN, you work under one, and your REN tag is your legal permission to market and negotiate property deals.

Now, let’s look at exactly how this works when you join IQI.

Where to Submit Your Information?

To become a real estate negotiator (REN), you will need to sign up with a registered estate agent from a real estate firm.

The good news is, you’re signing up with a registered firm of over 60,000 real estate professionals worldwide!

You can sign up as a REN with IQI in three different ways.

1. IQI website/blog
2. IQI Agent referral link
3. IQI’s social media ads

Let’s go through them one by one:

Option 1. IQI Website/Blog

The first and easiest way is to visit the IQI website and click “Join IQI.”

Once you click on ‘Join IQI’, simply scroll down and fill in the form!

Additionally, you can also apply to join IQI from their articles on the IQI blog.

IQI frequently publishes articles on career, property and more (just like the one you’re reading now!). 

At the bottom of each article is an application form for those interested to fill out and apply to join IQI. Simply fill it in and submit!

Option 2: IQI Agent referral link

Perhaps you may know someone who is already a real estate agent in IQI.

That’ll bring us to our second method, which is to sign up with their referral link!

If you have friends, colleagues, family members, or anyone you know who is part of IQI, you can directly contact them.

They will provide a referral link and guide you through joining IQI. Simply follow their steps to complete the registration process.

Option 3: IQI Social Media Ads

Have you seen any of our advertisements on social media such as Instagram, Facebook or TikTok?

If you have, be sure to click the ‘sign up’ button!

Simply provide your information and submit.

What happens after I submit my form?

Once that’s done, you will need to wait for the IQI recruitment team to contact you.

You will receive a phone call to confirm your interest in joining.

The recruitment team will arrange an interview. When you complete the interview, you will be guided to do the necessary steps to become a REN with IQI.

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How to Become an Official IQI Real Estate Negotiator?

Once you have passed the interview, you are already halfway into joining IQI!

However, to become an official IQI REN, there are a few more steps to follow:

Step 1: Payment of Registration Fee

Although real estate negotiation is a low-capital business, a registration fee will still be paid.

The total fee can be obtained by contacting the team leader who interviewed you.

If you joined IQI through a referral link from an existing IQI Real Estate Negotiator, you must register using that link and pay the fee.

The registration fee will cost approximately RM250, so make sure to keep that aside.

Step 2: Attend New REN Training

Once you have completed the payment, the next step is to participate in the 4-day New REN Training course.

The monthly training course, covers topics such as sales processes and techniques, marketing skills, and legal knowledge to help you start your real estate career successfully.

Currently, the New REN Training course is conducted through Zoom video conferencing for free!

Step 3: Take the Exam

Within 24 hours of completing the New REN Training course, you are required to take the related online exam.

Only by participating in and passing the exam (with a minimum score of 15 points) can you officially become an IQI real estate negotiator.

Step 4: Attend 2-day NCC course

Therefore, after passing the New REN Training, you will also request to apply for the 2-day NCC course from IQI or the Malaysian Institute of Estate Agents (MIEA).

This NCC course will also require a fee of RM636, so you should factor that into the cost as well.

What is the total cost to become a REN?

Let’s summarize the cost for you so you can plan better:

RM250 registration fee + RM636 NCC course = RM886

*The total cost is just an estimation, we can’t guarantee the accuracy of it as this could change from time to time.

Step 5: Obtain certificate and REN tag

You will receive the relevant certification upon completing the two day course.

You can then submit the required documents to IQI to apply for the purple REN tag.

Step 6: Receive your agent license

It’s important to note that only licensed real estate negotiators are authorized to sell properties.

Once your documents have been approved, you will officially become a licensed agent, and you’re ready to start your real estate journey!

Step 7: Become an IQI Real Estate Negotiator

Congratulations! 

You have successfully passed the exam and certification course. You’re now officially an IQI REN!

Now, you can enjoy IQI’s benefits, such as incredible rewards and incentives, access to IQI’s exclusive SuperApp ATLAS, IQPilot and the opportunity to sell global real estate projects via the IQI network.

Start your journey with IQI! Fill out the form below to join us as a real estate negotiator.

Continue reading:

1. In IQI, You Just Focus on Sales! Here’s How IQI Provides You with the Best Life as an Real Estate Negotiator
2. Unhappy in Current Job? Become a Real Estate Negotiator (REN) and Be Your Own Boss!
3. From Delays to Dream Life: How Our IQI Real Estate Negotiators Pushed Through Difficulties and Won 4x Home Bonus

The post How to Join IQI: 3 Ways and 7 Steps to Become a REN appeared first on IQI Blog.

Many are hesitant with the career opportunity of becoming a Real Estate Negotiator.

Perhaps due to the wavering stability of a monthly income, the constant need to contact clients daily, bringing a potential client to view a property only for them to back out the next day…

However, a silver lining is ever-present in these stories. They are always Real Estate Negotiators who have managed to achieve great success, earning financial freedom from the industry.

Meet Chew Wei Loong, a real estate negotiator from IQI Elite, who is one of those silver linings. 

While finding a learning platform is essential, an agent must have two mindsets when building up a business in the real estate industry – the ‘Empty Glass’ and ‘Go For The Next’.

Who is Chew Wei Loong, the one with a career in real estate?

Born in the 90s, Chew Wei Loong majored in Computer Science and worked in the real estate business for over 4 years.

How a graduate in Computer Science left his field to pursue a life in property and sales instead?

Born in the 90s, Chew Wei Loong majored in Computer Science and worked in the real estate business for over 4 years.

How a graduate in Computer Science left his field to pursue a life in property and sales instead?

Let’s begin with when Chew Wei Loong stepped into the doors of IQI.

As he stepped through those doors, he experienced a sense of nervousness but a glimmer of the excitement of starting a new chapter in his life.

Despite having zero real estate knowledge, Wei Loong did not give up pursuing a career as a Real Estate Negotiator.

He has joined many leader’s sharing lessons, be it in person or on their social media platforms, solved problems and created solutions from team training of different branches.

Wei Loong also had the opportunity to explore the IQI technological system, which has digitised everything to allow the agents work to become convenient and efficient. 

“When Juwai IQI and IQI Elite joined forces, my team managed to grow up to 100% within a year!”

Chew Wei Loong

The ‘Empty Glass’ and ‘Go For The Next’ Mindset

We have read how Wei Loong ventured into the world of real estate, yet what has been the mindset, he has been using to ensure his success with IQI, his team and himself?

The Empty Glass

When things aren’t going according to plan, it’s natural to feel a little discouraged. While everyone has moments of negativity, some people can’t view the imagined glass as anything but half empty.

Instead of looking into a glass as half-empty, Wei Loong would advise future RENs as starting afresh with new ideas and the endless possibilities – viewing the world as new chapters in life instead of endings to your current story.

Go For The Next

If you want to stop walking around with a constant raincloud over your head, you must change your thought processes about situations and circumstances. How does one retrain their brain to see the positive in life?

Success is just around the corner.

Everyone has different reasons to become a REN and have a career in real estate – from reaping from the benefits of earning large earnings or exploring the real estate market’s excitement.

By altering their mindset on serving the community and communicating their value to the public, you’ll see how high your business will soar.

With such an opportunity to make a difference globally, you will get the opportunity to promote many, many projects, gain skills to network at a high level or call attention to meaningful causes.

Reaching out for international exposure is possible – all you need is the right support.
Here at IQI, we make your dreams of going international come true!

An opportunity of a lifetime is here – so join IQI and create your international career together!

Continue reading:

1. As a REN, Focus on Your Strengths to Reach Success: Joyce Yeoh
2. Why a REN Needs to Embrace Failure: Summer Koh
3. Top 3 Ingredients a REN must have for a Secured Success: Victor Woo

The post 2 Key Mindsets to Ensure a Successful Career as a Real Estate Negotiator: Chew Wei Loong appeared first on IQI Blog.

Dear IQI Warriors,

As a Real Estate Negotiator (REN) in Malaysia, renewing your REN identification tag annually is a compulsory requirement by the Board of Valuers, Appraisers, Estate Agents and Property Managers (BOVAEA). 

This renewal process ensures that only verified and professionally trained individuals with a valid REN number are allowed to carry out legal property transactions under a registered real estate firm.

For RENs who received their REN Tag between 1st October 2024 and 31st December 2024, the tag will remain valid until 31st December 2025. However, if you re-sat the NCC course and had your tag reactivated during this period, your tag will only be valid until the end of 2025.

Failing to renew your REN Tag on time means you’ll lose your active status and will be required to complete the full NCC certification process again. 

Practising without a valid tag may also categorise you as an illegal broker, which could result in serious consequences under Malaysian real estate regulations.

How to Renew Your REN Tag in Malaysia (2025 Guide)

To continue operating as a Real Estate Negotiator (REN) and legally carry out property transactions in Malaysia, you must renew your REN Tag annually through a process regulated by the BOVAEA. Below is the step-by-step process to ensure your REN identification tag and REN number remain valid.

Step 1: Attend a CDP Course

The BOVAEA requires every registered real estate negotiator to complete a Continuous Development Programme (CDP) annually. This course, typically conducted over half a day, ensures that you remain up-to-date with the latest industry regulations and standards.

CDP sessions are conducted only by Board-approved trainers, and attendance is mandatory for REN Tag renewal.

Since spaces are limited until the end of December 2025, early registration is strongly encouraged to secure your slot.

Step 2: Submit Your Documents

After attending your CDP course, submit the necessary documentation via Atlas. IQI will assist by submitting your REN Tag renewal request to BOVAEA on your behalf. Ensure your documents clearly state your registration number, firm name, and confirm you are still attached to a registered real estate firm.

How to Register for a CDP Course

To register, follow these steps:

1. Visit: https://atlas.iqiglobal.com/blog
2. Navigate to the “IQI Calendar” section
3. Use the calendar or switch to “Event List” view to find the next available CDP
4. Choose your preferred session based on date, time, and location
5. Click “Register Now” and proceed with the payment of RM250 (includes a RM15 lunch voucher)
6. Use online or credit card payment for faster processing

Once you’ve completed the session, you’ll receive a CDP certificate which is a key requirement to validate your REN application.

Important Reminders

Please take note of these important regulations to avoid rejection or delays:

• CDP registration is first-come, first-served; no walk-ins or date changes allowed
• Fees are non-refundable
• RENs must follow all SOPs and BOVAEA guidelines
• Delays in registration may result in reinstatement penalties from LPPEH
• The CDP certificate will be sent only after the official attendance list is submitted to the Board

🔒 Failing to renew your REN identification tag on time means you’ll need to retake the full NCC course(RM636) and pay RM100 for a new tag. You may also lose the legal right to represent your real estate agency or property firm in any formal property dealings.

Frequently Asked Questions (FAQ)

Want to join a winning real estate agency, with a team of 30,000 agents? Simply submit your details below to kickstart your amazing new career!

The post Compulsory Renewal of REN Tag for 2025 appeared first on IQI Blog.

Understanding the diverse leadership styles within the real estate sector is crucial for its sustained growth and development.

Through careful observation, it becomes apparent that three distinctive types of leaders exist in this field, each marked by specific attributes and competencies. 

These leadership levels, ranging from Level 1 to Level 3, represent a journey of growth and evolution, wherein leaders transition from personal success to strategic industry impact.

The journey of a real estate leader is not merely a personal one but signifies the broader evolution of the real estate landscape.

From an initial focus on individual success and sales, leaders progress to recognising the value of cohesive teamwork and, ultimately, the strategic vision needed to propel their organisations forward. 

Level 1 Leader: Personal Success Transition

Level 1 leaders, while instrumental in their successes, often encounter challenges when transitioning to leadership roles.

Their initial emphasis on personal achievements might lead to a lack of attention to their team members’ needs and a need for more essential leadership qualities such as empathy and active listening. 

To overcome these challenges, Level 1 leaders must recognise the significance of creating a supportive and collaborative team environment.

Developing empathy and listening skills enables them to understand their team’s requirements and challenges, fostering a more conducive and productive working atmosphere.

Level 2 Leader: Team Cohesion and Efficiency

Transitioning to Level 2 leadership marks a significant shift in focus from individual accomplishments to team dynamics and cohesion.

These leaders play a crucial role in fostering a culture of collective strength and teamwork.

They emphasise the importance of recognising each team member’s strengths and contributions, creating an environment where everyone feels valued and motivated. 

A Level 2 leader’s proficiency in organising team events, executing strategic campaigns, and providing guidance, coaching, and mentoring is pivotal in shaping a high-performing and cohesive team.

Level 3 Leader: Strategic Vision and Industry Impact

At the apex of the real estate leadership hierarchy, Level 3 leaders are visionaries with an acute understanding of the macro-level industry dynamics.

These leaders identify market trends and anticipate and adapt to the changing landscape.

They champion the adoption of technological advancements, advocating for digitalising day-to-day operations to enhance efficiency and productivity. 

Implementing agile and lean strategies allows them to respond swiftly to market changes and demands, ensuring their organisations remain competitive and adaptive.

Furthermore, their emphasis on long-term strategy and the ability to identify and capitalise on emerging opportunities contribute significantly to their organisations’ sustainable growth and success in the ever-evolving real estate sector.

Conclusion

The journey from Level 1 to Level 3 leadership in the real estate sector is a personal growth process and a transformational experience for the entire organisation.

As leaders progress through these levels, they develop a comprehensive understanding of the industry, from individual achievements to the more significant industry dynamics and market trends. 

This article was written by Daniel Ho, Co-Founder and Group Managing Director of Juwai IQI.

In IQI, we encourage our agents to become the best in their field, with free training and educational content updated daily. Join IQI and become part of a company that prioritises your growth!

The post Real Estate Leadership: The Journey of Progression appeared first on IQI Blog.

Achieving work-life balance is essential for maintaining your mental and physical health, as well as your overall well-being. Hence, consider a career as Real Estate Negotiator!

In today’s fast-paced world, it can be challenging to balance the demands of work with your personal life’s wants and needs. However, being a real estate negotiator offers many opportunities for achieving work-life balance.

With a flexible schedule, remote work options, and the potential for increased income, real estate negotiation can help you prioritize your family, hobbies, and other aspects of your personal life.

You can set your schedule

Real estate negotiation offers a high degree of flexibility in terms of scheduling. You can often choose when to meet with clients, show properties, and handle administrative tasks.

This allows you to adjust your schedule to spend more time with your family, attend important events, or pursue personal interests.

You can work remotely

With the rise of technology, many real estate negotiations can be conducted remotely. Virtual meetings, online property listings, and digital document signing allow you to work from anywhere with an internet connection.

This flexibility can save you time and money on commuting, allowing you to spend more time with your family.

Achieve optimal work-life balance

Being a real estate negotiator is demanding, but it also offers the potential for a good work-life balance. By setting boundaries and managing your time effectively, you are able to make sure that work doesn’t take over your life.

This gives you more time to focus on your family, hobbies, and other personal interests.

It’s also a great career path if you’re a stay-at-home mom!

Real estate negotiators (REN) have the potential to earn a high income

Being a successful real estate negotiator also means an increased income, which will be able to provide more financial freedom and flexibility for you.

This allows you to take time off when needed or invest in other aspects your of personal life, such as travel, hobbies, or education.

You could even bring your family with you!

Being a real estate negotiator allows you to provide opportunities for involving your family with your work.

For example, you could bring your children along to showings or involve your partner in some administrative tasks.

This allows you to spend time with your family while still being productive at work.

Bonus point: According to ACEABLE, having a career in real estate could kickstart a whole family business.

All in all, being a real estate negotiator offers an abundance of benefits if you know what you’re doing, including more time with family

These advantages can help you achieve a better balance between your personal and professional life, allowing you to prioritize your family, hobbies, and other interests.

However, achieving work-life balance requires self-discipline, time management, and the ability to set boundaries between work and personal life.

By taking advantage of the benefits that being a real estate negotiator provides and managing your time effectively, you can create a fulfilling career while also enjoying a happy and healthy personal life.

Looking to learn the ins and outs of real estate? We at Juwai IQI are here to help you hone your skills. Join us today!

The post 5 Ways Being A Real Estate Negotiator Can Help You Spend More Time With Loved Ones appeared first on IQI Blog.

Are you an aspiring real estate negotiator? Or perhaps one who just got started? You might be scrambling trying to figure out a system for a more optimal workflow. We’re here to help make the start of your journey a little easier by compiling this simple infographic article for your guide and reference, let’s jump in to the do’s and don’ts of a real estate negotiator. 

Do’s of Being a Real Estate Negotiator

As a real estate negotiator, there are many skills and techniques that you can make do of to increase your standing as a REN. Like these soft skills every real estate agent should have. 

However, by incorporating these five do’s into your everyday life can help to secure lasting client relationships build upon trust and value.

1. DO: Be Transparent

Being honest in dealing with clients is the first step towards building a trustworthy negotiator and client relationship. Aspects like mortgage rates, loans, and monthly repayments should be clear and transparent before clients purchase or rent any house.

2. DO: Be Informed

RENs should be well-prepared and informed about all their projects and listings before talking about it with clients. This is to ensure that clients get the most accurate information possible. 

3. DO: Be Helpful

During the house-buying process, real estate negotiators can expect a lot of complications arising from the process. Always be prepared to lend a helping hand! 

4. DO: Be Tech-Savvy

Being technologically savvy in this day and age allows one to navigate online platforms easily and suave. Not to mention, they are also incredibly convenient and helpful to a real estate negotiator. It would be worth your time to pick up on valuable property or listing management tools, like our own super-app, Atlas.

5. DO: Be Pleasant

Being nice to your clients and to the people around you doesn’t take anything away from you. In fact, it actually helps you relate more to your clients. Remember to flash them a genuine smile! 

Read also: Top 6 reasons of why you should choose a real estate career [Infographic]

Don’ts of Being a Real Estate Negotiator

Next, we’ll show the don’ts of being a real estate negotiator. These bad practices could signify bad character traits, let’s see what they are. 

1. DON’T: Not Market Yourself!

In this age, social media is used for a lot of things. More importantly, it can also act as a portfolio for your job as well. Real Estate Negotiators can use social media for marketing themselves by posting videos, articles or short guides. The possibilities are limitless!

2. DON’T: Assume

Whenever you liaise with clients, you need to ensure that they receive your whole pitch from A to Z. Unless the clients themselves ask for the simplified version, you are expected to guide them like they are first-time property buyers. 

3. DON’T: Be Dishonest

Don’t lie to your clients about anything regarding to the property or listing that you manage. Be honest upfront and personify a charismatic and trustworthy REN. 

4. DON’T: Disparage other RENs

Refrain from backbiting or belittling your fellow team members and comrade-in-arms. Be supportive of each other and grow together. 

5. DON’T: Be Afraid to Ask Questions!

Still new to this? NO PROBLEM! Ask ask ask and ask! Always ask questions to senior negotiators or the agency for anything that you might be pondering on. They’re always open to help you learn. 

Are you ready to reach for new and undisclosed avenues as a real estate negotiator? You’ve come to the right place. Join IQI today! 

The post 5 Do’s and Don’ts of a Real Estate Negotiator (REN) [Infographic] appeared first on IQI Blog.

With the combination of a digital and post-pandemic age, clients have abundant choices and resources to find the ideal home. With access to the internet and smartphones – buyers are a step closer to buying or selling a home with the press of an icon.

With so many devices, the opportunities for face-to-face encounters with their prospects will focus on impressing them to ensure a happy transaction, but hows do one do it?

Here are the top 8 things to ensure you have happy clients at the end of the day.

The post Top 8 Things Clients Want From a REN for a Happy Transaction appeared first on IQI Blog.

Covid-19 has changed the way many people work and one of the fields it has touched is that of a real estate negotiators (REN). The pandemic has shifted how RENs and agents are adapting to the current scenario and utilizing digital mean to showcase homes to potential buyers.

Aaron Siow, Group Vice President of IQI Global, a real estate agency joins BFM 89.9 and discusses about being a real estate negotiator in these times how the market has been doing.

Even though, the Movement Control Order (MCO) implemented last year March 2020, there has been a 300% surge on the number of recruitment as RENs at IQI Global.

Real estate has gone digital

The younger generations aged 35 and below dominate the REN career, but the elder generations who are above 35 are able to adapt themselves to the digitalization age and taking leaps in terms of their sales approach.

In fact, Juwai IQI has provided RENs with a platform for them to promote their listings to a wider range of audience through digital platforms.

Apart from that, the digital platforms provides easier access for RENs to gain new knowledge through the applications available online – with just one click to join the classes.

In addition, social media has become a spectacular marketplace for RENs and agents due to 90 – 95% of the masses being online searching for real estate.

With the right tools and advertising, RENs are able to receive inquiries regarding their listings which could lead to sales.

Using social media as a means to educate the first-time homebuyers and guiding them through seminars and talks are also initiatives to engage potential buyers.

In addition, the way RENs promote viewing of properties have also changed from the traditional tour-around-the-house to using a camera to showcase the fine structure of the house. By using a better camera, it is easier for potential buyers to consider on purchasing the home.

Source: BFM 89.9

IQI Global is a proptech company driven to bring change towards the real estate industry. With a good platform, RENs may sell and promote their listings at ease and to a wider range of audience.

Choose the best platform to kick-start your career in the real estate industry – choose IQI!

The post Time For Real Estate Negotiators To Adapt And Change! appeared first on IQI Blog.