Senior Agent Care Executive (Branch Admin)

Job Description:

• Oversee daily branch operations and administrative systems in the real estate sector.

• Provide valuable support in implementing and managing sales activities and facilities functions.

• Maintain an organized office system, including data management and filing.

• Monitor and manage stock of office supplies, placing orders when necessary.

• Handle phone calls and correspondence, including emails, letters, and packages.

• Contribute to maintaining an efficient and organized office environment.

• Deliver good customer service by assisting agents in understanding the document flow.

• Able to communicate well and provide basic training to agents or team members when required.

Job Requirements:

• Candidate must possess a degree or diploma in a business-related field.

• Preferably candidates with 1–2 years of customer service or sales administration experience.

• Fresh graduates are welcome, and we provide on-the-job training.

• Must have good IT knowledge and be able to quickly adapt to company systems and features, with proficiency in Microsoft Office products such as Word, Excel, and Outlook. Experience with Salesforce/Tableau is a plus.

• Required languages: English, Bahasa Malaysia, and Mandarin. (Mandarin is a bonus if you can speak and write it, as it may be required to deal with external stakeholders.)

• Extra bonus if you have work experience in the real estate industry or project management.