Kuala Lumpur, 15 September 2026 Juwai IQI has launched a Property Management Division that will use artificial intelligence to manage commercial properties across the 35 countries where the group operates.

The division will be led by PMgr Arevind Pillai, a Property Manager registered with the Board of Valuers, Appraisers, Estate Agents and Property Managers (BOVAEP).

He joins as Head of Juwai IQI Property Management with more than two decades of experience managing property and facilities portfolios for some of Asia’s largest developers, asset managers and real estate consultancies.

What the New Division Will Do

The division covers the commercial property sector at launch, across a diverse portfolio of assets.

It combines technology-driven operations, data-driven decision-making and industry best practice. The aim is higher operational efficiency, better asset performance and stronger long-term value for owners and investors.

We will make the Division stand out by leveraging AI-powered tools to monitor, analyse, and optimise all critical building systems, enabling predictive maintenance, improved reliability, and enhanced operational efficiency.

Kashif Ansari, Co-Founder and Group CEO, Juwai IQI

From Reactive Repairs to Predictive Maintenance

The division’s model centres on continuous monitoring of critical building systems rather than scheduled inspection and after-the-fact repair.

Four categories of infrastructure are covered at launch: air conditioning, typically the largest energy load in a commercial building, electrical systems, fire protection, and other essential building infrastructure.

The difference lies in what triggers action.

Two Decades in Asian Facilities Management

Arevind Pillai joins from JLL, where he was Country Account Lead overseeing the HSBC Malaysia portfolio.

He has also held senior positions at Knight Frank, CBRE GWS, Sime Darby Property, Kuwait Finance House, and Edgenta UEMS.

He says too many teams in the industry fail to use their data, and that it remains common for managers to wait until something breaks before they act.

We will watch the core systems around the clock and catch small faults long before they turn into a crisis. Our clients will also get real transparency and more control over their operating budgets.

PMgr Arevind Pillai, Head of Property Management, Juwai IQI

Extending the Relationship Beyond the Sale

Juwai IQI already works with property owners, developers and asset managers on marketing and sales. The new division extends that relationship into the operating life of the asset.

Commercial property is an intensely competitive industry. The most successful operators will be the ones with lower running costs, less downtime, and happier tenants.

Daniel Ho, Co-Founder and Group Managing Director, Juwai IQI

Running costs feed straight into asset performance. Lower costs and less downtime support net operating income, which underpins valuations as Malaysian property prices continue to rise.

Occupiers feel the same efficiencies through their service charges and management fees.

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Are you a proud parcel owner in a strata development but feeling confused about the terms “JMB,” “MC,” and “Sub-MC”?

In this article, we’ll demystify their roles in strata titles and shed light on what they do for your strata property.

What is JMB (Joint Management Body)?

Imagine you live in a beautiful condominium or apartment building with shared spaces like a swimming pool, gym, or lush gardens. These shared areas are collectively known as “common property.”

The joint management body (JMB) is like the superhero responsible for overseeing and managing these shared spaces.

Who appoints the JMB?

In the beginning, when the strata property is fresh out of development, a joint management body is automatically formed. Think of it as a community management superhero, maintaining your common property account from the beginning.

So, who appoints the JMB? The JMB is appointed by the nature of the strata property’s development. As the guardian of shared spaces, their priority is the community’s well-being, even before you become a parcel owner.

The Joint Management Body (JMB) committee should comprise a minimum of 3 and a maximum of 14 parcel owners. This group should include an elected representative from the developer, chosen during the Annual General Meeting (AGM).

What are the duties of JMB?

Let’s get down to the nitty-gritty – what does the JMB actually do?

Picture this: you’ve just moved into your new strata development. The JMB steps up to the plate to ensure everything is in good and serviceable repair. They maintain the swimming pool, gym equipment, and gardens for your peace of mind.

Now, how does the JMB achieve all of this? Well, they collect sinking fund contributions from parcel owners like yourself. This fund allows the JMB to finance proper maintenance and repairs.

To simplify, JMB is the origin story and JMC is the seasoned team taking over management. The Strata Management Act 2013 outlines the framework for this transition, ensuring a smooth handover of responsibilities.

The Joint Management Body (JMB) and Joint Management Committee (JMC): Your Community Superheroes

If you’re living in a strata development, you might have heard of the Joint Management Body (JMB) and Joint Management Committee (JMC). These two teams work together to ensure that the shared spaces in your community are well-managed and constantly improving.

The JMB sets the stage for property management, while the JMC consists of parcel owners who serve as committee members.

These committee members volunteer their time and expertise to enhance the living experience in your strata development.

They collaborate to prioritize maintenance, organize events, and establish guidelines for shared facilities. Through open communication, transparency, and shared decision-making, they create a harmonious living environment where everyone’s needs are considered.

JMB and JMC are community superheroes who work behind the scenes to make your strata development a thriving community where everyone contributes. Remember, it’s their combined efforts that make it all possible.

What is the difference between JMB and MC?

The JMB is like the initiation phase of property management. As time goes by, and your strata development matures, the JMB will pave the way for the formation of a management corporation (MC). This transition is akin to your superheroes evolving into a more structured, corporate entity.

While the JMB focuses on kickstarting the strata property’s management, the MC takes over the long-term responsibility.

It’s like the passing of the torch – the MC is formed through the election of committee members during the first annual general meeting.

Understanding the Role of Sub-MC within Your Property’s MC

Let’s talk about sub-management corporations (Sub-MC) in strata property management.

Sub-MC are specialized teams within the larger Management Corporation (MC) that manage specific areas or facilities within your property.

Imagine your MC as the corporate body, the Avengers headquarters, overseeing the entire strata property.

Now, enter the Sub-MC – these are the specialized teams, each assigned a unique mission to ensure the optimal functioning of specific segments within your community.

For instance, consider a mixed development with both residential and commercial spaces. This is where the Sub-MC steps in.

Instead of burdening the MC with the intricacies of managing diverse areas, a Sub-MC is formed to take charge of such other risks as the maintenance and management of the commercial spaces.

The benefits of having Sub-MCs are akin to having specialized tools for specific tasks. They allow for a more focused and efficient approach to property management.

Precise management of residential areas, commercial spaces, and any other specialized zones is ensured through this segmentation, which caters to the unique needs of each segment.

This specialized approach not only streamlines local authority and day-to-day operations but also opens the door to exclusive benefits for each area.

For instance, a Sub-MC dedicated to commercial spaces might implement strategies to enhance the business environment, creating a win-win situation for both residential and commercial parcel owners.

Remember that the seamless operation of your property is the result of the collaboration between the MC and Sub-MCs.

They ensure that every facet of your development project receives the attention it needs, contributing to a flourishing community experience.

Strata Management Tribunal: Your Superhero for Resolving Conflicts

In the dynamic world of strata living, disputes are inevitable. However, with the Strata Management Tribunal at your disposal, you have a reliable conflict resolution superhero.

Addressing disagreements promptly, fairly, and impartially ensures that you can enjoy the benefits of a harmonious strata community.

So, the next time you find yourself in a dispute within your strata development, rest assured that the Strata Management Tribunal is ready to step in, wearing its superhero cape to ensure a just and equitable resolution for all parties involved.

With this dedicated and impartial conflict resolution ally, your peaceful strata living experience is in good hands.

Conclusion

In the grand scheme of things, understanding the roles of your property’s JMB, MC, and Sub-MC is crucial for harmonious community living.

The Strata Management Act 2013 serves as your superhero handbook, guiding these strata management tribunal bodies’ formation, duties, and transitions.

At the next annual general meeting (AGM), when the strata discusses new by-laws or share units, you’ll gain a better understanding of the superhero dynamics in your building.

As you enjoy the shared amenities and facilities, take a moment to appreciate the joint effort of these management bodies, working tirelessly to make your strata property a superhero-worthy place to call home.

Join us today to explore the superhero dynamics in property management, exchange ideas, and drive positive change. Let’s empower our communities for a brighter future!

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